Types of Jobs
Thanks to their huge reach, there are many different types of jobs available at Citigroup. Some of the more prominent branch positions include tellers and head tellers, customer service representatives, assistant branch managers, and branch managers. Within most branches, you will also find loan and mortgage reps, personal or specialty banking experts, and business banking representatives. This company also has an extensive amount of corporate positions available and worldwide growth is always sought after, making for expansion opportunities, too.
Starting out, a teller should expect to make about $9 to $12 per hour, depending upon where they are located and if there is any previous experience. Many tellers will make $32,000 or more per year after they have been with the company for a while. Other positions will pay more dependent upon experience and responsibilities. Those in personal banking will start out at around $26,000 per year and can make upward of $44,000 per year after a few years with the company. Branch managers and assistant managers can see a wide range between $45,000 and $90,000 per year. Those in corporate or sales positions have a huge amount of variance depending upon their role within the company and how successful they are.
Citigroup is the result of one of the largest mergers in the history of world business. Citicorp and Travelers Group merged in 1998, creating one of the largest and most widely used financial institutions in the world. As such, they are one of the most trusted banks out there, and have a huge number of customers. Even after the 2008 financial crisis, their customers are loyal and this has boded well for the company and those that work there. It has also added to job stability here.
The company has competitive benefits for their qualified employees. These include 401(k) retirement accounts, paid vacations and holidays, childcare compensation, employee assistance programs, health insurance for employees and family members.
Who Can Apply?
To apply at a Citigroup location, just go online to their website. At the top of the homepage, there is a link that says “Careers.” Click on this, and then either click on “Search & Apply,” or type in what you are looking for and push the “Search Jobs” button. You can narrow down jobs by location after this, which will make your job much easier of finding the right career for you with this company.
Citigroup employees are expected to have great basic math skills, with or without access to a calculator or computer. You should have a strong ability to work with other people, and you should be able to stay polite ad personable with customers, even in tough or unpleasant situations. The company provides a lot of training so that you will be thoroughly prepared for your new career, but having great customer engagement and a pleasant disposition will give you an advantage over other applicants, along with the above. In many positions, having sales skills or experience will also be beneficial to you.
Tips for Gaining Employment
Before you submit your application, ensure that everything is accurate and proofread. Your application and cover letter should be edited and should reflect not just a good portrayal of who you are as a professional, but it should also be well-written. Include relevant education and past employment information.
If you get an interview here, make sure that you are well dressed. This is a position that has a lot of interaction with the public, and a professional image is a must. Men should wear a suit and tie, while women should wear a professional and conservative suit or dress.
Preparation for your interview with this company should be taken seriously. Be prepared for the most common interview questions, but also ensure that you know information about the company and the clientele that it serves. Spend some time looking around at the company’s website and familiarize yourself with the services that they offer. Finally, prepare a few intelligent questions before you arrive at the interview. Be sure that you have more than one ready as some of your questions might be answered as the interview progresses. Having a question or two ready to go at the end of the interview ensures that your interviewers know that you are interested in the position and take it seriously.
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